Terms and Conditions
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Kids Kandy’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Kids Kandy’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Unit 7 Avery Dell Industrial Estate, Birmingham, B30 3DZ, our company registration number is 3485779. The term ‘you’ refers to the user or viewer of our website.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
Returns Policy
In the unlikely event that you are not 100% happy with Kids Kandy service, we offer the following returns policy.
- Any cancellations must be made prior to dispatch of order, if you have placed an order before 11am and wish to cancel you have until 12pm the same day. If you placed the order after 11am you have two hours from time of order to cancel. Otherwise you will be charged for the whole order and responsible for the cost of returning goods.
- If we have made any errors with you order, we must be notified within 24 hours of you receiving your delivery.
- If for any reason you change your mind or no longer require the goods, then you will be responsible for returning the parcel at your cost. We recommend using a traceable service as we will not be held responsible for goods in transit.
Please note we cannot be held responsible for any circumstances out of our control. We cannot accept goods that have been opened or tampered with. Any items specially requested or personally made cannot be refunded.
We will issue refunds from the same method originally used by you to pay for your purchase.
